Refund Policy

Last updated: 10/22/26

Make Me is an edible product for two adults, so once the gummies are opened, we can't take them back. Everything else in this policy is built to make that fair: unopened boxes are returnable for 30 days, and anything that arrives damaged, melted or wrong is on us.

1. Unopened boxes: 30 days

You can return an unopened box within 30 days of delivery for a full refund of the product price. Unopened means the box seal and the gummy insert seal are intact and nothing has been removed.

To start a return, email mmr@makemegummies.com with your order number. We'll reply with the return address and a prepaid return label. Please wait for our reply before sending anything back: returns sent without approval can't be processed.

2. Opened boxes

For health and safety reasons, a box can't be returned or refunded once the gummy insert has been opened. The cards and other contents are sold together with the gummies as one set, so this applies to the whole box.

If your first Make Me night wasn't what you hoped for, email us within 14 days of delivering your first box and we'll refund the price of that box. No need to send anything back. One guarantee per household.

3. Damaged, melted, missing or wrong items

Inspect your box when it arrives. If anything is damaged, melted, missing or not what you ordered, email mmr@makemegummies.com within 7 days of delivery with your order number and a photo of the box and the issue. We'll send a free replacement or give you a full refund, including shipping — your choice.

Gummies can soften in hot weather. If they arrive melted or stuck together, that counts as damaged.

4. Subscription renewals

You can skip, pause or cancel your subscription anytime in your account before your next renewal date.

If a renewal was charged before you cancelled, email us within 7 days of the charge. If that box hasn't shipped yet, we'll cancel it and refund the charge in full. If it has already shipped, you can return it unopened under Section 1.

5. How refunds are paid

Approved refunds go back to your original payment method within 5 business days of approval (or of receiving your unopened return). Your bank may take another 5–10 business days to show it.

Refunds appear on your statement under the same neutral name as your purchase.

Original shipping costs are refunded only for damaged, melted, missing or wrong items.

6. International orders

The same rules apply outside the US. Import duties and taxes collected at checkout are refunded together with the product price. If a parcel is refused at delivery or returned to us because of an incorrect address, we refund the product price minus the original shipping cost.

7. Items that can't be returned

• Opened boxes (Section 2)
• Gift cards
• Items marked as final sale on the product page
• Digital content, such as app access or playlists, once it has been accessed

8. Before you file a chargeback

Please email us first. Most issues are resolved within one business day, and a chargeback can freeze your subscription while the bank reviews it.

9. Contact

Questions? Email us at mmr@makemegummies.com.

This policy does not limit any rights you have under the consumer laws of your state or country.